SESSION 4A

Ana Bratkovic, NEAS
Leadership in Quality Organisations

Abstract
Strong leadership drives quality in organisations.  In educational organisations, academic managers and teachers are leaders in the classroom, the teachers’ room and the board room. What are the essential qualities of these staff members that make them leaders and what do they do that drives quality outcomes?  This workshop explores leadership qualities and practices and shares the strategies employed to meet quality outcomes for staff and students.

Bio
Ana has worked in the education industry since 1994 and has enjoyed a range of diverse and interesting roles in ELICOS, High School and Adult Migrant teaching, quality assurance and monitoring services, and event management.  Since joining NEAS in 2002, Ana has applied her experience and passion for quality education to the many roles she has enjoyed which have included Quality Assurance Assessor, Conference Convenor, ATB Manager and now, General Manager.  Prior to teaching, Ana worked for the Australian Bureau of Statistics in Canberra as a Graduate Economist.